Thank you for choosing Aetna Better HealthSM for your health coverage

To see a list of Charter Oak covered services, click here.

The Aetna Better HealthSM Member Services Department is open Monday-Friday 8:00 a.m. to 5:00 p.m. Member Services can answer your questions about benefits, help you find a doctor or other provider, and solve problems in getting health care services. Please call Member Services toll free at 1-866-742-3120 or TDD/TTY 1-866-742-4844.

For questions about your behavioral health coverage please call the Charter Oak Behavioral Health Program toll free at 1-877-286-2524 or TDD/TTY 1-866-218-0525. Office hours are Monday through Friday, 9:00 a.m. to 7:00 p.m. To visit their website, click here.

For questions about your prescription drug coverage please call toll free at 1-866-409-8430 or TDD/TTY free 1-866-604-3470. In the local Farmington area, call 1-860-269-2031.