Welcome to Aetna Better Health!
Welcome to Aetna Better Health. This plan is an option for people enrolled in the Illinois Integrated Care Program (ICP). ICP is for adults with a disability ages 19 through 64 or adults age 65 and above. They qualify for Medicaid, but not Medicare.
Members must live in one of these counties: Suburban Cook (ZIP codes that don't begin with 606), DuPage, Kane, Kankakee, Lake and Will.
Learn more about the Integrated Care Program in this Q&A.
IMPORTANT MEMBER BENEFIT CHANGES EFFECTIVE APRIL 1, 2013
CHANGES TO YOUR MEDICAL BENEFITS – APRIL 1, 2013
Prescription Drug Network Change
Aetna Better Health wants to let you know of a change to our prescription drug network. Learn more about the Prescription Drug Network Change
What is integrated care?
We understand that everyone has different needs. We want to work with you to help you reach your health goals. We are focused on making sure you get the health care you need.
We also know that health care can be confusing. That's why our Member Services Department is open to answer your questions 24 hours a day, 7 days a week (except state holidays). Call us with questions about your benefits or for help choosing a provider. We can also help solve problems getting health care services. Our Member Services phone number is 1-866-212-2851.
We can give you information in another format or language. This includes enrollment materials. We have audio CD-ROM, large print, cassette tape or Braille. Our member materials are also available in Spanish. We offer language interpretation services, including sign language, as well as CART reporting for the hearing impaired. Call Member Services at 1-866-212-2851.
Take care with My Care Information
Get your own personal health care website called My Care Information. It’s easy! Not registered? Complete this short form (
English I Spanish ) or talk to your care manager. Already registered? Log in.
- My Care Information can help you manage your health care. It allows you to:
- > See your health record
- > View your conditions and medications
- > Track your health care visits
- > See information on your health care providers
- > Update your profile
- Plus, if you’re in care management, you can:
- > View your care plan
- > Connect with your case manager and care team
Your information is safe. You create your own protected account and choose your own password. Only Aetna Better Health providers and people you choose can see your information.
Talk to your care manager or call Member Services at 1-866-212-2851 if you have questions.
The Member Handbook has key information about your health plan. It tells you more about your benefits and how to get services you may need.
Want to learn about health conditions or medicines? Find more information here.
Get trusted health information from U.S. government health agencies.
Download MP3 audio files or large-print PDFs.