If you need a ride to your health care visits, please call Medical Transportation Management (MTM) toll free at 1-888-513-1612. You can also use this service to get a ride to the pharmacy to pick up your prescriptions, as long as the trip to the pharmacy takes place immediately after your provider visit.
If you have a medical emergency, dial 911. Use of emergency transportation must be for emergencies only.
You can call Medical Transportation Management (MTM) toll free at 1-888-513-1612 to set up a ride Monday – Saturday from 8 am - 6 pm Central time.
You need to set up a ride at least three days before your visit. You can also get a ride to the pharmacy if you go right after your provider visit.
Mileage reimbursement is available if you use your own car or get a ride from someone. You have seven days after your appointment to ask for mileage reimbursement. Call Member Services at 1-866-212-2851 and they will help you do this.