Krames  |   Medline  |   En Español    |    






Aetna Better HealthSM Member Handbook

Your Member Handbook is a good place to look for information on your benefits.

English Member Handbook

Spanish Member Handbook  Manual del miembro


You can also call Member Services toll free at 1-866-638-1232.

If you have trouble hearing, call PA Relay at 7-1-1.







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Want more health information?
Check out the following links
  • BAM - Body and Mind
  • – interactive website with information of health, nutrition and safety for kids of all ages.
  • Krames
  • – an up-to-date patient education resource with more than 4,000 topics relating to health and medication.
  • Medline
  • – information about diseases, conditions, and wellness issues in language you can understand.
  • Choose My Plate
  • – interactive eating plans and current dietary guidelines.
  • Special Needs Fact Sheets
  • – fact sheets for special needs conditions developed for dental and medical professionals, parents and caregivers.

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We need your help in preventing Fraud & Abuse. You can review your claim history in the Member Web Portal, all you have to do is create a user name and login. If there are services listed that you did not receive, please call Member Services at 1-866-638-1232.