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Aetna Better HealthSM Members
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Thank you for choosing Aetna Better HealthSM for your health coverage.

Our health plan is designed to help you be healthy.

The Aetna Better Health Member Services Department is open every day, all day long.

Member Services can answer your questions about benefits, help you find a doctor or other provider, and solve problems in getting health care services.

Your Member Handbook is a good place to look for information on your benefits.

You can also call Member Services toll free at 1-866-638-1232. If you have trouble hearing, call PA Relay at 7-1-1.

Would you like to be the voice of your community?

Are you the kind of person that likes to help others?

Join an Aetna Better Health Committee

  • To become a member of a committee you must be at least 18 years of age.
  • You must be an existing member of Aetna Better Health for at least the last 90 days.
  • You must be willing to attend meetings in person or by phone 4-6 times a year. If you attend the meetings in person, you will be reimbursed for your transportation cost.
  • Download the application and mail to:
         Aetna Better Health
         ATTN: Member Services
         2000 Market Street, Suite 850
         Philadelphia, PA 19103

 

 


Want more health information?
Check out the following links
  • BAM - Body and Mind
  • – interactive website with information of health, nutrition and safety for kids of all ages.
  • Krames
  • – an up-to-date patient education resource with more than 4,000 topics relating to health and medication.
  • Medline
  • – information about diseases, conditions, and wellness issues in language you can understand.
  • Choose My Plate
  • – interactive eating plans and current dietary guidelines.
  • Special Needs Fact Sheets
  • – fact sheets for special needs conditions developed for dental and medical professionals, parents and caregivers.

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We need your help in preventing Fraud & Abuse. You can review your claim history in the Member Web Portal, all you have to do is create a user name and login. If there are services listed that you did not receive, please call Member Services at 1-866-638-1232.