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Aetna Better Health Provider Contract Agreements

If you would like to participate in the Aetna Better Health HUSKY and Charter Oak provider networks in Connecticut, please print two (2) copies of the applicable Provider Contract Agreement below and mail to:


Aetna Better Health, Inc.
Network Development
Attention: Lanaya Sandberg
151 Farmington Ave. RS46
Hartford, CT 06156


To ensure expedited processing of the Provider Contract Agreement, please ensure that you fully complete and include the following in your submission:

  • Indicate applicable provider name on page 1;
  • Indicate address to mail Notices to in Section 9, Miscellaneous;
  • Complete the signature page in its entirety;
  • Complete the Service and Billing Location Form, which is the last page of all Provider Contract Agreements;
  • For PCP and Specialist Groups, an Individual Provider Addendum must be completed for every provider (DO, MD, APRN, PA, etc.) in the group; and
  • A copy of the provider’s W-9 form.

For questions regarding the Provider Contract Agreements, please contact Lanaya Sandberg, Contract Negotiator for Aetna Better Health at SandbergL@aetna.com.

 


  • Primary Care Physician Agreement
    This Provider Contract Agreement is for any physician who acts as a primary care provider, which includes family practice, internal medicine, pediatrics, and OB/GYNs.
  • Specialist Physician Agreement
    This Provider Contract Agreement is for any specialist physician, which includes urology, orthopedics, oncology, and endocrinology.
  • Physician Group Agreement

    This Provider Contract Agreement is for any primary care physician or specialist physician group. An Individual Provider Addendum must be submitted for each provider (DO, MD, APRN, PA, etc.) in the group.

  • Facility Services Agreement
    This Provider Contract Agreement is for any facility that is not a hospital and bills on a UB-04 claim form, which includes radiology centers, federally qualified health centers (FQHCs), and skilled nursing facilities.
  • Ancillary Services Agreement
    This Provider Contract Agreement is for any supplemental services rendered by a non-MD provider, which includes physical therapy, podiatry, and chiropractics.

 

Laboratory and Durable Medical Equipment providers who are interested in participating in our provider network please contact Lanaya Sandberg at the email address above for a copy of an agreement.


Note these changes to your provider contract

Aetna Better Health, Inc. has incorporated three changes into our provider contracts, which are listed below. There are two additions, as well as a revision to the definition of “Medically Necessary or Medical Necessity.” We ask that you keep these changes with your contract documents.

  1. The Company may not prohibit, or otherwise restrict, a health care professional acting within the lawful scope of practice, from advising or advocating on behalf of a Member who is his or her patient, for the Member's health status, medical care, or treatment options, including any alternative treatment that may be self-administered.
  2. If your provider agreement with Aetna Better Health, Inc. to provide services to members of the HUSKY A, HUSKY B, and/or Charter Oak programs (the "Agreement") has been executed by an entity other than Aetna Better Health Inc., a Connecticut corporation, the Agreement is hereby deemed to have been assigned to and executed by Aetna Better Health Inc., a Connecticut corporation, effective as of the later of (i) June 25, 2008, or (ii) the Effective Date of the Agreement.
  3. Definitions: Medically Necessary or Medical Necessity. Health services required to prevent, identify, diagnose, treat, rehabilitate or ameliorate an individual's medical condition, including mental illness, or its effects, in order to attain or maintain the individual's achievable health and independent functioning provided such services are: (1) Consistent with generally-accepted standards of medical practice that are defined as standards that are based on (A) credible scientific evidence published in peer-reviewed medical literature that is generally recognized by the relevant medical community, (B) recommendations of a physician-specialty society, (C) the views of physicians practicing in relevant clinical areas, and (D) any other relevant factors; (2) clinically appropriate in terms of type, frequency, timing, site, extent and duration and considered effective for the individual's illness, injury or disease; (3) not primarily for the convenience of the individual, the individual's health care provider or other health care providers; (4) not more costly than an alternative service or sequence of services at least as likely to produce equivalent therapeutic or diagnostic results as to the diagnosis or treatment of the individual's illness, injury or disease; and (5) based on an assessment of the individual and his or her medical condition.

If you have any questions contact:
  • Karen Libeson, Network Manager, at 1-860-808-2644
  • Lanaya Sandberg, Contract Negotiator, at 1-860-808-2646

HUSKY Program
To learn more about the state of Connecticut’s HUSKY Program, click on the links below:
ctdssmap.com Opens link in new window
huskyhealth.com Opens link in new window
ctbhp.com Opens link in new window

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