Other Methods of Communication
Call Member Services toll free at 1-866-212-2851 if you want to receive information about Aetna Better Health in other formats. We can make certain materials, such as the member handbook, available in audio CD-ROM, large print, cassette tape or Braille.
We can also provide language interpretation services, including sign language, at no cost to you. We also offer CART reporting services for members with a hearing disability. Call Member Services toll free at 1-866-212-2851 for language interpretation services.