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Have questions or need language help? Just call 1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.

 

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Other ways to contact us 
 

Mail:

Aetna Better Health Kids

Attn: Member Services

PO Box 818047

Cleveland, OH 44181-8047

Fax:

1-860-754-1055

Phone:

1-800-822-2447 (TTY: 711). We’re here for you Monday through Friday, 8 AM to 5 PM.

24-Hour Nurse Line:

1-800-822-2447 (TTY: 711). Then, choose the Nurse Line option. We’re here for you 24 hours a day, 7 days a week.

 
 

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