For providers

Together, we can improve health care quality

At Aetna Better Health of Pennsylvania, we value our provider partners. We want to make it easy for you to care for our members and guide them down the path to better health.

Please start by reading our provider manual. If you aren’t yet a contracted provider, learn more about joining our network. We also have information about clinical practices, all of the forms and resources you need, as well as the latest provider news and notices.

Our network providers and other health care providers are our partners in the delivery of high-quality health care services to our members. Good communication is the key to this successful partnership. Please take a minute to review our Medicaid quick reference guide.

Provider Relations Representatives

We're here to help.
You can contact your provider relations representative to help with your health plan needs. He or she can schedule a visit to answer questions about:

  • enrollment
  • credentialing
  • health plan initiatives like pay-for-performance
  • web portal navigation
  • and more!

If you don't know your provider relations representative, call the representative in your county to set up an appointment.

Provider Relations Representative County Territory Hospital/Health System
Mosadi Averette 
Northampton County St Luke's Hospital (termed on 1/1/2013) 
Phone: 215-282-3603 Lehigh County Lehigh Valley Health 
Mobile: 215-284-5052 Berks County Sacred Heart Hospital 
Fax:     860-902-8440 Lancaster County The Reading Hospital and Health System   Lancaster General Hospital
    Heart of Lancaster
Provider Relations Representative County Territory Hospital/Health System

Dawn Choi                                                                                

York County Lower Bucks
Phone: 215-282-3561  Bucks County Abington Memorial
Mobile: 215-764-9211  Montgomery County Doylestown Hospital
Fax:     860 262-7904  North Philadelphia St. Christopher's Hospital for Children (Tenet)   Drexel University
    Hahnemann Hospital (Tenet)
    Memorial Hospital of York
    Planned Parenthood
    Wellspan Health System
    Spectrum Health System
    Mercy Health System (Mercy Fitzgerald, Philadelphia, Suburban, Nazareth, St. Mary's, St. Agnes LTC)
    Albert Einstein Hospital  
Provider Relations Representative County Territory Hospital/Health System
Joshua Edwards West Philadelphia  Children Hospital of Philadelphia
Phone: 215-282-3584  Perry County Hospital of the University of Pennsylvania 
Mobile: 215-341-7604 Delaware (State) A.I. DuPont Hospital/Nemours Children's Clinic
Fax:     860-754-0287    Milton S. Hershey Medical Center   Crozer Keystone Health Network
    Pinnacle Health System
    Chester County Hospital
    Philadelphia Department of Public Health
    Greater Philadelphia Health Action

Provider Relations Representative County Territory Hospital Health System
Timothy King   Franklin County Chambersburg Hospital 
Phone: 215-282-3573 Fulton County Waynesboro Hospital
Mobile:  Huntingdon County Fulton County Medical Center
Fax:      860-754-1055 Delaware County J.C. Blair Medical Center Lebanon County  
  Monroe County   
  Adams County  

Provider Relations Representative County Territory Hospital/Health System
Sumaia Nusrat Chester County Brandywine Hospital
Phone:  215-282-5848 Dauphin County Roxborough Memorial Hospital 
Mobile: 215-384-8195 Cumberland County  Holy Spirit Hospital & Spirit Physicians
Fax:      860-975-0369 South Philadelphia Ephrata Community Hospital   Cardiology Associates
    Philadelphia College of Osteopathic Medicine
    Kensington Hospital
    Public Health Management