For providers

Together, we can improve health care quality

At Aetna Better Health of Pennsylvania, we value our provider partners. We want to make it easy for you to care for our members and guide them down the path to better health.

Please start by reading our provider manual. If you aren’t yet a contracted provider, learn more about joining our network. We also have information about clinical practices, all of the forms and resources you need, as well as the latest provider news and notices.

Our network providers and other health care providers are our partners in the delivery of high-quality health care services to our members. Good communication is the key to this successful partnership. Please take a minute to review our Medicaid quick reference guide.

Provider Relations Representatives

We're here to help.
You can contact your provider relations representative to help with your health plan needs. He or she can schedule a visit to answer questions about:

  • enrollment
  • credentialing
  • health plan initiatives like pay-for-performance
  • web portal navigation
  • and more!

Contact our provider relations department at 1-866-638-1232 for more information.

Healthy PA Private Coverage Option

Aetna Better Health and Healthy PA Private Coverage Option – providing more people access to care

Our family of health care offerings has grown! We’re pleased to announce that beginning January 1, 2015, Aetna Better Health will participate with Pennsylvania’s new Healthy PA Private Coverage Option (PCO) in these Pennsylvania counties:

  • Allegheny
  • Armstrong
  • Beaver
  • Bucks
  • Butler
  • Chester
  • Cumberland
  • Dauphin
  • Delaware
  • Fayette
  • Franklin
  • Fulton
  • Greene
  • Indiana
  • Juniata
  • Lawrence
  • Lebanon
  • Montgomery
  • Perry
  • Philadelphia
  • Washington
  • Westmoreland 

Working closely with you, our Aetna Better Health providers, we aim to deliver the same quality and accessible health care benefits and services to all of our members – traditional Medicaid, CHIP, and now, Healthy PA PCO members. Pennsylvanians ages 21-64 can find more about enrolling and choosing a PCO here.