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Health plan no longer active

As of January 1, 2024, Aetna Better Health® of California is no longer active. 


Questions about your plan? Visit the Department of Health Care Services (DHCS) website

You can also visit the Medi-Cal website to learn more about Medicaid plans. 

Are you a member of the Aetna Medicare Preferred Plan (HMO D-SNP)? If yes, check the Aetna Medicare website for benefits info and more.


Questions about claims or other provider topics? Check our FAQs (PDF)

You can also contact our claims inquiry claims research (CICR) unit at 1-855-772-9076 (option 4). 

You can still find pages you need, like:

Availity Provider Portal


Grievances and appeals

Also of interest: