At Aetna Better Health® of California, we cover a wide variety of prescription and over-the-counter medications to keep you healthy. We’ll even mail your medicine to you, so you can save time and effort.
We cover the medications listed on our formulary at no extra cost to you. You can download our formulary. Or check if your medicine is covered with our online formulary. If your medicine isn’t listed, then you can ask your provider:
We keep health care close to home. You can fill your prescriptions at any pharmacy in our network.
If you take medicine for an ongoing health condition, you can have it mailed to your home. Aetna Better Health works with CVS Caremark® to give you this service at no extra cost. You can expect each order to be checked for safety. And you can speak with a pharmacist on the phone anytime.
You’ll just need the following information:
How to get started
Call the CVS Caremark toll-free number at 1-855-271-6603, (TTY: 711), 24 hours a day, 7 days a week. They will let you know which of your medicines can be filled through the mail service pharmacy. Then they will contact your doctor for prescriptions and mail the medicines directly to you.
Already have a prescription?
Log in to the secure Member Portal. Go to Tasks and then pharmacy services. Click on the CVS link to go to Caremark.com. Then choose “start mail service.”
If you already have a prescription, you can fill out a mail service order form and send it to:
CVS Caremark
PO Box 2110
Pittsburgh, PA 15230-2110
You can request to have a form mailed to you by calling Member Services at 1-855-772-9076 (TTY: 711).
CVS Specialty® pharmacy provides many services, including:
If you have questions or need help with the services listed above, you can call CVS Specialty pharmacy at 1-800-237-2767 (TTY/TDD: 1-800-863-5488).
If you have any questions or want more information about:
Call Member Services at 1-855-772-9076 (TTY: 711)
Call Member Services at 1-855-772-9076 (TTY: 711)
Call 1-800-237-2767 (TTY/TDD: 1-800-863-5488)
Call 1-855-271-6603 (TTY: 711) or visit Caremark.com
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