Many wildfires are burning in our state and CA Governor Gavin Newsom has declared a state of emergency. We want to make sure you are safe and can get the help you need.

If you must leave your home due to the fires, here are a few things to remember:

• If you are in an emergency crisis and need immediate help, call 911.
• Take with you:
  
  
  • All your prescription or daily over-the-counter medications. You can refill your medications even if they are not due. Call Member Services at 1-855-772-9076 (TTY: 711) if you need additional help with your prescriptions. You can find more information about your pharmacy benefits here.
  • Medical equipment and supplies. If you need replacement equipment or supplies, call Member Services at 1-855-772-9076 (TTY: 711).
  • Your insurance coverage cards. This includes your Medi-Cal ID card and your Aetna Better Health^® of California member ID card. If you need a replacement, call Member Services at 1-855-772-9076 (TTY: 711).
  • Important documents such as your state-issued ID, birth certificate and Social Security card.
  • Your cell phone and charger.
  • An emergency kit with water, food, blankets, flashlights, batteries and a first aid kit.
• If you need to see a doctor and your doctor is under evacuation, call Member Services at 1-855-772-9076 (TTY: 711) to find a doctor and to set up transportation.
• If you are enrolled in care management, we will be calling to check on you. But you don’t need to wait for us to call. Contact Member Services at 1-855-772-9076 (TTY: 711) with any questions or to be transferred to your care manager.
• For an emergency behavioral or mental health crisis, call 911. For nonurgent behavioral and mental health services, call 1-855-772-9076 (TTY: 711).

Other resources:

American Red Cross of Southern California, San Diego Region: 858-309-1200
American Red Cross, Gold Country Region: 916-993-7070

Evacuation maps and site information:

San Diego
Sacramento

Your health and well-being are important to us. Please call if you need help.