Handbook
Please read your member handbook to learn about your benefits. You’ll find:
- Important phone numbers
- How to get health care services
- Your rights and responsibilities as a member
- Which services are covered and which are not
- How to get help with appointments
- How to find a doctor or a pharmacy
- And more
You also can get member materials in other languages or formats. We provide these at no cost. Just call Member Services Monday through Friday, 8 a.m. to 7 p.m. Eastern.
Medicaid at 1-800-441-5501
Comprehensive Long Term Care at 1-844-645-7371
Florida Healthy Kids at 1-844-528-5815 (Monday through Friday 7:30 a.m. to 7:30 p.m. Eastern)