Find A Provider

The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.

If you are looking for a specific provider and cannot find them online, or if the provider you are looking for does not appear to be accepting new patients, please call Aetna Better Health of Illinois Member Services at 1-866-212-2851 (ICP and FHP members) or Aetna Better Health Premier Plan Member Services at 1‑866‑600-2139 (Medicare-Medicaid members) for more information.

ICP and FHP members and Aetna Better Health Premier Plan members can use our online provider search below. The online Provider and Pharmacy Directory is updated at least every 30 days. Aetna Better Health Premier Plan members can request a hard copy of the Provider & Pharmacy Directory by calling Member Services at 1-866-600-2139 or TTY: 711 24 hours a day, 7 days a week. 

For Provider Directory inaccuracies and updates please click here to contact us at Member Services.

Visit our Pharmacy webpage to learn more about Long Term Care Pharmacies (LTC) and Home Infusion Pharmacies (HI).

To find a pharmacy, you can use our online pharmacy search below.

Need help?
Here is a guide to help you search for a provider or hospital.

Can't find the provider you are looking for?
Aetna Better Health of Illinois and Aetna Better Health Premier Plan are interested in providers you would like to see join our networks. Please use the Provider Nomination Form to nominate a provider.

Search our pharmacy or hospital network

  • Search by name: Fill in the last name of the provider or group you are looking for.
  • Search by location: Fill in a ZIP code. Then, select how many miles around the ZIP code you would like to search. You can also search by city or county.
  • If searching by location for a provider, select the desired specialty from the drop-down menu in the "Specialty" field.
  • For local transit information, click “Get Directions” in the search results.

All provider information contained on this website is subject to change. Please confirm with the provider when you call them. This online provider directory is updated daily. If you are looking for a specific provider and cannot find them online, please call Aetna Better Health of Illinois Member Services at 1-866-212-2851 (TTY: 711) (ICP and FHP members) or Aetna Better Health Premier Plan Member Services at 1‑866‑600-2139 (TTY: 711) (Medicare-Medicaid members) for more information, 24 hours a day, 7 days a week.

The pharmacy provider search contains ALL pharmacy providers that are enrolled with the health plan. Please note that the pharmacy provider search may include some clinic pharmacies that will only fill your prescription if you are a patient at their clinic. Also, there may be some pharmacies providing certain specialty medications only. If you have questions, please call us at 1-866-212-2851 (ICP and Family Health Plan- FHP members) or 1‑866‑600-2139 (Premier Plan members) for more information.

  • Aetna Better Health of Illinois ICP members: Visit Pharmacy search to find a pharmacy near you.
  • Aetna Better Health Premier Plan members: Visit the 2017 Pharmacy search to find a pharmacy near you.

Visit our Pharmacy webpage to learn more about Long Term Care Pharmacies (LTC) and Home Infusion Pharmacies (HI).

Search for a special benefit or service provider

Search our complete provider network

PROVIDER CATEGORIES ILLINOIS
Ancillary 213
Behavioral Health 1064
Clinics 224
FQHC/RHC 135
Hospitals 110
LTSS 186
PCPs 3,990
SNFs/LTC Facitilies 181
Specialists 4,565
Urgent Care Centers 5
Vision Care Providers 1,161
Dental Care Providers 5,073

Updated March 2017

Find A Provider
Please Note - To start your search, enter one or more of the following fields: Last Name / Hospital Name, City, Zip Code or Specialty Type.

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