Portal

As of 01/19/2021​

• Payer Spaces ​
• Claim Submission Link (Change HealthCare) ​
• Contact Us messaging  ​
• Claim status inquiry  ​
• Appeals and Grievances ​
• Grievance submission  ​
• Appeal submission  ​
• Grievance and appeals status  ​

01/22/2021 release​

• ​Panel Roster – Panel Lookup​
• Reports ​
• PDM/ProReports  (Provider Deliverables Manager)​
• Ambient (Business Intelligence Reporting)  ​  

Future Functionality Releases​

Q1 2021​

• ​Prior Authorization – Submission and Status Lookup

​Q2 2021​

• Eligibility and Benefits​

Q3 2021​

• Remit PDF​
• Enhanced Panel Roster​
• Enhanced G&A Tool​

• If you are already registered in Availity, you will simply select Aetna Better Health from your list of payers to begin accessing the portal and all of the above features. (Mention Logging into Availity)
• If you are not registered, we recommend that you do so immediately.
  • Click here to learn more about Availity Portal Registration
• Click here to register
• For registration assistance, please call Availity Client Services at 1-800-282-4548 between the hours of 8:00 am and 8:00 pm Eastern, Monday-Friday (excluding holidays) 
• For access to the following features, you will need to use the Medicaid Web Portal until the effective date displayed above.
  • Prior Auth
  • Eligibility & Benefits
  • Panel Roster
  • Remit PDF

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Provider Portal Registration Form