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Your updates
Here you’ll find the latest member news, bulletins and resources.
Be Healthy Program
Through the SKY Program, members are eligible for Aetna’s Be Healthy Child and Family Nutrition Classes. Classes are offered on a regular basis. Members can register for any of the classes on the ABHKY Events Page and can decide to cancel their registration at any time.
Currently, the Be Healthy Program is offering the two classes below:
Health Runs DEEP!
Health Runs Deep is a series of classes that will help you learn ways to improve and manage your family’s health. This program has been developed for foster, adoptive, and fictive kin families and focuses on the specific nutritional, physical activity, and wellness needs of system involved youth.
Trauma informed tips, improving power struggles, goal setting, healthy meal planning, and physical activity plans are a few of the great things we will learn about. You will also be eligible for some great rewards.
This program meets 4 times. Your family will receive a check-in call to help and cheer for you along the way.
- Session 0– What to expect during meetings and calls, ground rules, parenting tips on power struggles, trauma informed care tips, and questions.
- Session 1- What is Diabetes and Prediabetes, Know Your Why, Toolbox, Goal Setting, Action Planning.
- Session 2 – How to eat a healthy meal, reading food labels, making healthy plates, food tracking
- Session 3- How to get more physically active, biometrics, “Let’s Move” activity, Aetna Better Health of KY Benefits Overview.
- Session 4- Slow Cooker Nutrition Class, review of nutrition, benefits of a slow cooker, fact and tips on how to use slow cooker. Wrap-Up
SKY Child and Adolescent Nutrition and Wellness Training
- 1 Hour
- Offered monthly or upon request
- DCBS Foster Parent Credits available upon completion.
- This training has been developed for foster, adoptive, and fictive kin families and focuses on the specific nutritional, physical activity, and wellness needs of system involved youth.
Topics include parenting tips, understanding BMI, risks associated with overweight and obesity diagnoses, food issues common in foster care, healthy meal planning, low cost healthy meal ideas, food tracking, exercise ideas, and “Five-Two-One-Almost None” model.
Local events and trainings
Learn more about our events and trainings coming soon to your area:
October 5, 2023
BE Healthy: Health Runs Deep
Time: 12:00 PM - 1:00 PM
Health Runs Deep is an evidence-based, community education class for people who want to be healthier.
Health Runs Deep is a great program to join if you are looking for support as you take small steps to improve and manage your health.
Discussions include: Goal setting, Nutrition, Physical Activity, and Healthy cooking.
Foster parent credit and incentives are available for attendance.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
October 7, 2023
Fall Festival Health and Resource Fair - Whitesburg
Time: TBA
Health and Resource Fair open to the public. Resources will include medical, behavioral health, community resources, arts, music, tourism, emergency care, employment, vocational, self care, social/recreational, culinary, volunteer opportunities, physical fitness, childcare, community agencies and civic agencies.
How to join this event:
The event will take place at 226 Medical Plaza Lane, Whitesburg, KY 41858
If you have questions, you can reach out to Dustin Johnson at JohnsonD38@aetna.com.
October 9, 2023
Aetna SKY FamilyCare Central Virtual Demo
Time: 12:00 PM - 1:00 PM
Virtual demonstration of Aetna SKY FamilyCare Central to learn more about the updated platform to help manage your family's healthcare.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Mary Reed at ReedM2@aetna.com.
October 9, 2023
Aetna SKY FamilyCare Central Virtual Demo
Time: 12:00 PM - 1:00 PM
Virtual demonstration of Aetna SKY FamilyCare Central to learn more about the updated platform to help manage your family's healthcare.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Mary Reed at ReedM2@aetna.com.
October 10, 2023
Mental Health Crisis Intervention Training
Time: 9:00 AM - 10:00 AM
Participants will learn about the crisis interventions services available in their regions and how to access them.
Participants will also learn about Mental Health Crisis, warning signs for a Mental Health Crisis, and discuss Suicide Prevention.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Courtney Ham at HamM@aetna.com.
October 10, 2023
Child and Family Advisory Partnership Forum
Topic: National ADHD Awareness Month
Time: 12:00 PM - 1:00 PM
A monthly forum that connects foster, adoptive, kinship, bio and group home/residential caregivers to what is happening in the healthcare system.
It also provides:
- education and training opportunities
- a forum to give input and feedback into what is going well
- chance to suggest how to improve the current child serving systems
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
October 11, 2023
Human Trafficking 101
Time: 9:00 AM - 10:00 AM
Understand human trafficking, what resources are available, learn how to meet the complex behavioral health and support needs of this population, and reporting requirements.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.
October 11, 2023
Family Finding Bootcamp
Time: 1:00 PM - 3:00 PM
We welcome you to join Kevin Campbell and Elizabeth Wendel, partners and co-founders of Pale Blue., home of Family Finding and Family Seeing, as we introduce the concepts and practice framework of Family Finding and Family Seeing.
In partnership with Aetna Kentucky SKY, we invite presentation and conversation of the concepts of Family Seeing to support a kin-first practice structure in Kentucky, as a cornerstone of health building for families and communities.
We welcome you to register for these two hours, whether you are a leader, practitioner, social worker, case manager or hold another role and we welcome cross-system collaboration with the child and family, justice, education and other system partners.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Brittany Bickett at BickettB@aetna.com.
October 12, 2023
SKY Overview for Providers
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
October 17, 2023
Couponing 101/Getting on Track
Time: 4:00 PM - 5:00 PM
In this one hour class we will cover:
- Benefits of couponing
- Types of coupons
- How to read coupons
- How to use coupons
- How to organize coupons
- Tips on when to coupon
- Expired coupons
- Other money saving tricks
How to join this event:
Register prior to the event using this link. A link will be sent to your email address to join the class.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
October 18, 2023
Neonatal Abstinence Syndrome and Substance Exposed Infants
Time: 9:00 AM - 9:45 AM
This presentation provides an overview of Neonatal Abstinence Syndrome (NAS) and Substance Exposed Infants (SEI). Topics discussed include symptoms, treatment, prevention efforts, reporting and resources. The presentation emphasizes a holistic, whole person-whole family, approach to care and treatment
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Melissa Dean at mgdean@aetna.com.
October 18, 2023
Evidence Based Guidelines for Weight Management for Providers
Time: 11:00 AM - 12:00 PM
Discussion on literature from the American Academy of Pediatrics suggested by DCBS/DMS medical directors, as well as a provider toolkit with recommendations on the prevention, management and treatment of child and adolescent obesity. This state recommended literature is provided to better assist providers in treating our SKY eligible youth.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
October 19, 2023
SKY Overview Community Presentation
Time: 9:00 AM - 10:00 AM
Overview of our SKY (Supporting Kentucky's Youth) program. Includes how to get started and what services you may be eligible for, as well as how to contact us and access the benefits associated with our program.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
October 19, 2023
New Provider Orientation for SKY
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
October 19, 2023
BE Healthy: Health Runs Deep
Time: 12:00 PM - 1:00 PM
Health Runs Deep is an evidence-based, community education class for people who want to be healthier.
Health Runs Deep is a great program to join if you are looking for support as you take small steps to improve and manage your health.
Discussions include: Goal setting, Nutrition, Physical Activity, and Healthy cooking.
Foster parent credit and incentives are available for attendance.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
October 19, 2023
Resume: Getting on TRACK
Time: 4:00 PM - 5:00 PM
In this 1-hour class, we will cover topic such as......
- What is it for?
- Parts of a Resume
- Examples and tips
Please click on the link to register. A link will be sent to your email address to join the class.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
October 24, 2023
Supporting LGBTQ+ Population
Time: 9:00 AM - 10:00 AM
Understanding of the cultural values and practices within the community and be able to identify resources including behavioral health needs for LGBTQ+ enrollees; understanding that language is essential, such as using correct identifying pronouns, and that forms and resources account for diverse perceptions of sexuality, sex, and gender.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
October 24, 2023
Getting on TRACK: Banking and Finance
Time: 4:00 PM - 5:00 PM
Come join us and learn the basics about money management, credit, saving techniques and managing debt. We will also discuss ways in which you can avoid identity theft. Class is geared towards youth.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.
October 24, 2023
Health Runs DEEP Session 3: Cycle 2
Time: 5:00 PM - 6:30 PM
Health Runs Deep is a great program to join if you are looking for support as you take small steps to improve and manage your health. This program will meet 4 times, with one introduction session. We will review topics that will be helpful as you work toward better health. This class will focus on goal setting, tracking food intake, and reading food labels are a few of the great things we will learn about. You will also be eligible for some great rewards.
- Session 0- What is Health Runs DEEP, Introductions, What to expect, Ground rules, Power struggles (August 22, 2023 @ 05:00 PM)
- Session 1- What is Diabetes/ Prediabetes, Know Your Why, Toolbox, Goal Setting/ Action Planning. (August 29, 2023 @ 05:00 PM)
- Session 2 – How to eat a healthy meal (How to read food labels and healthy plates), Tracking what you eat. (September 26, 2023 @ 05:00 PM)
- Session 3- How to get more physically active, Biometrics and You, Let’s Move Activity, Aetna Better Health of KY Benefits Overview. (October 24, 2023 @ 05:00 PM)
- Session 4- Slow Cooker Nutrition Class, Review of Nutrition, Benefits of a slow cooker, Fact and Tips on how to use slow cooker. Wrap-Up (November 21, 2023 @ 05:00 PM)
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com or Kristi Brewer at BrewerK3@aetna.com.
October 25, 2023
Supporting Transition Age Youth
Time: 9:00 AM - 9:45 AM
This presentation describes the unique issues facing youth transitioning into adulthood and some key areas of focus for training and educational outreach opportunities to promote better, positive outcomes.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Melissa Dean at mgdean@aetna.com.
October 25, 2023
Caring for a Child with Reactive Attachment Disorder
(For Credit)
Time: 11:00 AM - 12:00 PM
Caring for a Child with Reactive Attachment Disorder (RAD) provides an overview of RAD, including differing types, treatments, support for caregivers, including discussions to have with your doctor and what to expect.
To join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Melissa Dean at mgdean@aetna.com.
October 26, 2023
Virtual Office Hours for Providers
Time: 11:00 AM - 12:00 PM
The purpose of these sessions is to update participants on program related matters and give our partners an opportunity to raise questions or issues they may have regarding network participation. We intend to have a featured topic that will be addressed each session. Depending on the content to be addressed, i.e., medical management, billing, claims adjudication, etc., there will be other Aetna subject matter experts joining the call.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
November 1, 2023
Power Struggles
Time: 11:00 AM - 12:00 PM
This presentation for parents is designed to provide evidence-based, practical information in dealing with Power Struggles. A trauma-informed approach is discussed to help parents understand why a reaction might occur and presents proven strategies for improvement.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
November 2, 2023
The Talk; Talking to Your Teen About Sex (Sex Ed for Caregivers)
Time: 11:00 AM - 12:00 PM
This presentation has been developed to provide practical, factual information for caregivers attempting to educate their children about the topics around sexual education and sexual health.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
November 2, 2023
BE Healthy: Health Runs Deep
Time: 12:00 PM - 1:00 PM
Health Runs Deep is an evidence-based, community education class for people who want to be healthier.
Health Runs Deep is a great program to join if you are looking for support as you take small steps to improve and manage your health.
Discussions include: Goal setting, Nutrition, Physical Activity, and Healthy cooking.
Foster parent credit and incentives are available for attendance.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
November 2, 2023
Getting on TRACK: Higher Education
Time: 4:00 PM - 5:00 PM
In this 1 hour class we will cover topics including:
- What is higher education?
- Options
- Why further education?
- Cost/Financial Aid
- What is FAFSA?
- Campus Ed Demo
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Brittany Bickett at BickettB@aetna.com.
November 7, 2023
National Center for Innovation and Excellence High Fidelity WrapAround Overview
Time: 11:00 AM - 1:00 PM
National Center for Innovation and Excellence. Wraparound is an intensive, team-based, person-centered care planning and management process. It is not a treatment or service per se. Wraparound is not a process for all; it is applicable and most effective for those with complex needs and histories of extensive and costly service utilization. The wraparound process aims to achieve positive outcomes by providing a structured, creative and individualized team planning process with four specific phases (engagement, plan development, implementation, and transition) that, compared to traditional treatment planning, results in plans that are more effective and more relevant to the child and family.
To join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Julie Horen-Easley at Horen-EasleyJ@aetna.com.
November 7, 2023
Basic Information on Over-The-Counter and Prescription Medications
(For Credit)
Time: 11:00 AM - 12:00 PM
This presentation covers the basics of medications such as the difference between OTC and Prescription medications, the information on a prescription, questions to ask the doctor, side effects, and overuse/abuse. Knowledge checks and parenting tips are included to further engage thought and discussion around the safe use and administration of medications.
To join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Melissa Dean at mgdean@aetna.com.
November 7, 2023
Slow Cooking Class and Benefits Review
Time: 6:00 PM - 7:30 PM
In this virtual class we will review basic nutrition, tips on how to use and care for your slow cooker, as well as review quick, easy and healthy recipes! You must attend the ENTIRE session to get a slow cooker. There will also be an Aetna Better Health of KY Benefits Overview.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com.
November 8, 2023
One Love: Getting on TRACK
Time: 3:00 PM - 4:00 PM
In this one hour class we will discuss our partnership with One Love, a national leader in educating young people about relationship health. Topics include:
- Healthy/Unhealthy Relationships
- Setting and respecting boundaries
- Handling rejection
- Practicing consent
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Brittany Bickett at BickettB@aetna.com.
November 9, 2023
SKY Child & Adolescent Nutrition and Wellness
Time: 11:00 AM - 12:00 PM
SKY Child & Adolescent Nutrition and Wellness is a training for foster parent credit highlighting a trauma-informed, holistic approach to overall health and wellness.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
November 9, 2023
SKY Overview for Providers
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
November 13, 2023
Family Finding Overview
Time: 1:00 PM - 3:00 PM
We welcome you to join Kevin Campbell and Elizabeth Wendel, partners and co-founders of Pale Blue., home of Family Finding and Family Seeing, as we introduce the concepts and practice framework of Family Finding and Family Seeing.
In partnership with Aetna Kentucky SKY, we invite presentation and conversation of the concepts of Family Seeing to support a kin-first practice structure in Kentucky, as a cornerstone of health building for families and communities.
We welcome you to register for these two hours, whether you are a leader, practitioner, social worker, case manager or hold another role and we welcome cross-system collaboration with the child and family, justice, education and other system partners.
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Brittany Bickett at BickettB@aetna.com.
November 14, 2023
Parenting a Child with Food Allergies
(For Credit)
Time: 11:00 AM - 12:00 PM
Parenting a Child with Food Allergies is designed to provide evidence-based, practical information for those caring for children with serious food allergies.
To join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Melissa Dean at mgdean@aetna.com.
November 14, 2023
Child and Family Advisory Partnership Forum
Topic: National Adoption Month
Time: 12:00 PM - 1:00 PM
A monthly forum that connects foster, adoptive, kinship, bio and group home/residential caregivers to what is happening in the healthcare system.
It also provides:
- education and training opportunities
- a forum to give input and feedback into what is going well
- chance to suggest how to improve the current child serving systems
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Erica Jones at JonesE8@aetna.com.
November 16, 2023
New Provider Orientation for SKY
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
November 21, 2023
Health Runs DEEP Session 4: Cycle 2
Time: 5:00 PM - 6:30 PM
Health Runs Deep is a great program to join if you are looking for support as you take small steps to improve and manage your health. This program will meet 4 times, with one introduction session. We will review topics that will be helpful as you work toward better health. This class will focus on goal setting, tracking food intake, and reading food labels are a few of the great things we will learn about. You will also be eligible for some great rewards.
- Session 0- What is Health Runs DEEP, Introductions, What to expect, Ground rules, Power struggles (August 22, 2023 @ 05:00 PM)
- Session 1- What is Diabetes/ Prediabetes, Know Your Why, Toolbox, Goal Setting/ Action Planning. (August 29, 2023 @ 05:00 PM)
- Session 2 – How to eat a healthy meal (How to read food labels and healthy plates), Tracking what you eat. (September 26, 2023 @ 05:00 PM)
- Session 3- How to get more physically active, Biometrics and You, Let’s Move Activity, Aetna Better Health of KY Benefits Overview. (October 24, 2023 @ 05:00 PM)
- Session 4- Slow Cooker Nutrition Class, Review of Nutrition, Benefits of a slow cooker, Fact and Tips on how to use slow cooker. Wrap-Up (November 21, 2023 @ 05:00 PM)
How to join this event:
Register prior to the event using this link.
If you have questions, you can reach out to Candace Gurley at GurleyC@aetna.com or Kristi Brewer at BrewerK3@aetna.com.
November 30, 2023
Virtual Office Hours for Providers
Time: 11:00 AM - 12:00 PM
The purpose of these sessions is to update participants on program related matters and give our partners an opportunity to raise questions or issues they may have regarding network participation. We intend to have a featured topic that will be addressed each session. Depending on the content to be addressed, i.e., medical management, billing, claims adjudication, etc., there will be other Aetna subject matter experts joining the call.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
December 7, 2023
Cultural Competency Training for Providers
Time: 11:00 AM - 12:00 PM
Recognizing that members have diverse views is critical to meeting their needs. The cultural factors that will likely impact your relationships with members include age, gender identity, language, religion, and values, to name a few. It’s important to respect and respond to members’ distinct values, beliefs, behaviors and needs when caring for them.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
December 8, 2023
UK CTAC 3 Hr Basic TIC Training
Time: 9:00 AM - 12:00 PM
Free Trauma Informed Care Training. This training will provide a brief overview of the types of trauma children/adults may be exposed to and symptoms of traumatic stress. Participants will learn about the elements of a trauma-informed system and will increase their knowledge and practice of emotional regulation strategies that can reduce traumatic stress symptoms in clients. CEs are available for Social Work and Psychology.
No registration required, go to the link on the date and time of the training.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Dawn Burke at BurkeD3@aetna.com.
December 13, 2023
Child and Adolescent Needs and Strengths (CANS) Assessment Overview
Time: 11:00 AM - 12:00 PM
Learn more about this comprehensive assessment tool that explores the strengths and needs of the child and family. CANs is a collaborative, consensus-based assessment that creates a common language framework which aids understanding of many issues.
This is NOT a forum, but a place to capture a natural/organic conversation you are having with children and families.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
December 14, 2023
SKY Overview for Providers
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
December 21, 2023
New Provider Orientation for SKY
Time: 11:00 AM - 12:00 PM
This training provides a high-level overview of subjects such as: member eligibility; covered services; prior authorization; the provider manual (which is a direct extension of the provider agreement); Availity; quality; fraud, waste and abuse; claims; and grievances and appeals. The SKY program will also be covered, including roles and responsibilities of the of the Department, DCBS, DJJ, and Department for Behavioral Health, Developmental and Intellectual Disabilities (DBHDID) and SKY contractor and needs of the SKY population.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Michelle Marrs at MarrsM@aetna.com.
January 16, 2023
Human Trafficking 101
Time: 9:00 AM - 10:00 AM
Understand human trafficking, what resources are available, learn how to meet the complex behavioral health and support needs of this population, and reporting requirements.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.
April 16, 2023
Human Trafficking 101
Time: 9:00 AM - 10:00 AM
Understand human trafficking, what resources are available, learn how to meet the complex behavioral health and support needs of this population, and reporting requirements.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.
July 16, 2023
Human Trafficking 101
Time: 9:00 AM - 10:00 AM
Understand human trafficking, what resources are available, learn how to meet the complex behavioral health and support needs of this population, and reporting requirements.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.
October 15, 2023
Human Trafficking 101
Time: 9:00 AM - 10:00 AM
Understand human trafficking, what resources are available, learn how to meet the complex behavioral health and support needs of this population, and reporting requirements.
How to join this event:
Visit this link at the time of the event.
If you have questions, you can reach out to Allison Galvagni at GalvagniA@aetna.com.