Using your Aetna Better Health of Maryland benefits and services is easy. You’ll have access to things like preventive care, emergency care, pregnancy-related services, nursing home care and more. All you need to do is bring your Aetna Better Health ID card, a photo ID and your Maryland HealthChoice Medical Assistance Card to your appointment. Here are some pages that will help you understand and keep your benefits:
Get quality care and services close to home. We have a strong network of providers and pharmacies to choose from. And there are many ways to search for one.
Call 911 right away if you have a serious illness or injury. You can also use these resources when you need medical attention:
When you log in or create an account for our Member Portal, you unlock the ability to do so much more with your health plan. You can manage your Maryland HealthChoice plan benefits and your health goals from anywhere. You can also send a secure message through the Member Portal if you have a question.
Look for the “Contact us” link in the middle of the page. You’ll have access to:
You can call Member Services with any questions.
You can get a new Aetna Better Health of Maryland member ID card if you lose your old one.
You can change your Maryland HealthChoice provider or specialist from anywhere.
You can update your account information anytime.
Access request forms, like the pharmacy exception request form.
You can request information about any health condition.
Get access to all the benefits of the Member Portal on the go. You can check out health resources, send questions to Member Services and more. Just download the app from the App Store® or the Google Play™store.
Get the most out of your plan
You deserve to live a happy, healthy life. And we can help. MyActiveHealth is a health assessment tool that makes it easy to take charge of your health. You can access this free feature by signing in to the Member Portal. Next, select "Tasks” and choose “Manage My Health.”
From there, you’ll be able to find:
You can keep track of your medical history and get healthy living tips based on your survey answers.
Learn more about health, your health plan and other wellness topics.
They can help you meet all your goals, like quitting smoking, eating healthy, managing stress and more.
Just call 1-855-231-3716 to request a printed copy of the health survey. You can also get printed information on health conditions and wellness topics.
For language services, please call the number on your member ID card and request an operator.
For our non-discrimination notice and other language assistance:
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