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Your local services and resources
Your Aetna Better Health® of Maryland plan offers services that can help you stay on top of your health care. We’ve gathered some local resources, so you can start living your best life. And if you need help for substance use or mental health issues (including suicide), you’re not alone. Reach out today.
Our services
24-Hour Nurse Line
Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. If your concern can’t wait until you can see your doctor, call 1-866-827-2710 (TTY: 711) anytime. And Member Services will connect you with a nurse.
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Languages and formats
If you speak a language other than English, we can help. Just call us at 1-866-827-2710 (TTY: 711). Then, ask for an interpreter. You'll get this service at no cost to you.
If you’re deaf or blind, we can give you information in other formats. These include sign language, braille, large-sized print and audio.
Transportation
Need transportation? You may be able to get one for a medical reason, such as:
Getting to doctor, dental, vision or physical therapy visits
Picking up prescription medicines at the pharmacy
First, check with your local health department. See if they cover transportation. If not, just call us at 1-866-827-2710 (TTY: 711). Be sure to call at least 72 business hours before you need transportation. Have an emergency? Transportation is covered. Just call 911.
Community resource tool
Community resource tool
This helpful search tool can help you find free or reduced-cost programs and services, such as:
Food
Housing
Goods
Transportation
Health services
Mental health services
Legal services
Enter your ZIP code to find free or reduced-cost resources near you.
Featured community services
Maryland food pantries
There are several food pantries and food banks in the state of Maryland. Search for a food pantry nearby.
2-1-1 Maryland
2-1-1 Maryland can give you info on nearly 5,000 agencies and programs across the state. It offers referrals to services and helps problem-solve if the services you need aren’t available. See how 2-1-1 Maryland can help you.
Maryland Health Connection
Maryland Health Connection is the state's official health insurance marketplace. You can go there to compare and enroll in health insurance. And get financial help to make coverage easier to afford, too.
United Ways in Maryland
United Way focuses on creating community-based and community-led solutions for a good quality of life. Find a United Way near you.
Substance use and mental health resources
Substance use and mental health resources
Do you or some you love need help with substance use or mental health issues? We’ve gathered some resources that may help.
You can call:
Baltimore Crisis Response, Inc., at 410-433-5255 (if you live in Baltimore)
For more info, you can also check out: