We use a community-based, care management strategy. By contracting with local physicians, hospitals and medical services, we can offer services in your area. Our care management staff is also located throughout our service area so they can meet your patients’ needs close to their homes.
Our goal is to have primary care providers within a 30-minute drive time for members. We also offer transportation to provider offices when the member needs care and doesn’t have a ride.
We strive to contract with at least two hospitals in each county in the service area, and more as the need exists. Many of our health care suppliers deliver medical supplies or durable medical equipment directly to the member’s home and educate the patient on how to use the supplies.
Finally, we offer a mail-order pharmacy service for members with chronic conditions.