Welcome to Aetna Better Health® of Missouri

Important information about Aetna Better Health of Missouri

It has been our pleasure to help you with your family’s healthcare needs over the past 21 years. Effective 4/30/2017, Aetna Better Health of Missouri has closed.

For Members

It has been our pleasure to help you with your family’s healthcare needs over the past 21 years. Effective 4/30/2017, your enrollment with Aetna Better Health of Missouri has ended.  

If you have questions about services or benefits prior to 4/30/2017, our member services team will be happy to help you at 1-800-566-6444 through 4/30/2018.

If you have questions about MO HealthNet eligibility call the Family Support Division at 1-855-373-4636. For information about your MO HealthNet benefits, please call MO HealthNet at 1-800-348-6627.

ShowMe Healthier Lives Program

Thank you for participating in an Aetna Better Health of Missouri’s ShowMe Healthier Lives program.   Please note that the ShowMe Healthier Lives program has been discontinued. 

We hope you have enjoyed your ShowMe Healthier Lives gift card. Our records show that you may have a balance on your card.

You can check your card balance or find a retailer to redeem the card. Go to www.myotccard.com or call 1-888-682-2400. For a full list of items that can be purchased with your gift card, go to www.myotccard.com.

Please note that any card balance will expire on 12/31/2017. 

For Providers

Thank you for your dedication and commitment in caring for the healthcare needs of our Aetna Better Health Missouri children and families for the past 21 years. Aetna Better Health of Missouri's contract with the State of Missouri ended on April 30, 2017. All Aetna Better Health of Missouri members have been transitioned to a new Managed Care Organization (MCO) as of May 1, 2017. Questions regarding the new Missouri Medicaid Managed Care Contracts should be directed to MO HealthNet at 1-573-526-4274.

Aetna Better Health will continue to process claims with dates of service prior to May 1, 2017 in accordance with Aetna Better Health of Missouri's contract with MO HealthNet and provider contractual agreements through April 30, 2018.

For more information please view our provider landing page.

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