Welcome providers
At Aetna Medicare FIDE (HMO D-SNP), we're changing the way people in New Jersey get health care. We bring our national health care experience to our members’ communities. On this page, you’ll find resources for providers, administrators and health care professionals.
Getting started
Provider Frequently Asked Questions (FAQ's)
The Provider FAQ (PDF) and the Quick Reference Guide (QRG) (PDF) are intended to be used for quick reference and may not contain all of the necessary information.
For detailed information, refer to the Aetna D-SNP Provider Manual (PDF).
Additional Provider Information
Here are some helpful links for providers who are new to our network:
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Get started with your orientation.
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Download our manual for more provider information.
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Request access to check member eligibility and benefits.
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You can find all the forms you need right here.
What’s new?
About Aetna Medicare FIDE (HMO D-SNP)
We’re Aetna Medicare FIDE (HMO D-SNP). We bring our national experience to you locally, ensuring you have the resources and tools you need to stay well. We see you as our ally in providing high-quality health care services to our members in our plan. We provide our members with access to important health care services and programs. We designed this to be convenient for our members and providers.
Members must live in the state of New Jersey.
Good communication among our providers and our plan administrators is key to the delivery of quality health care services to our members. Please don’t hesitate to contact us at any time with any questions you have. We look forward to a successful partnership that will benefit our most vulnerable members.
Working with us
Here are more helpful links for providers:
Grievances, Disputes & Appeals
Learn more about filing a grievance, dispute or an appeal.
Quality management
Learn more about our quality management program and billing guide.