Manual

The Aetna Better Health of New York and Aetna Better Health FIDA Plan Provider Manuals give you easy access to information about a wide variety of topics, including how to file a claim, which services are covered for members/participants, grievance and appeals processes and more.

The Provider Manual is an essential resource for all of our providers and should become a resource for you and your office staff. Print a copy to keep handy, or bookmark this page on your computer.

Download MLTC Provider Manual

Download FIDA Provider Manual