Skip to main content

It’s easy to work with us on Availity®

The Availity Provider Portal gives you the information, tools and resources you need to support the day-to-day needs of your patients and office.


Log in to Provider Portal


Technical issues?

Call Availity at 1-800-282-4548 Monday through Friday, 8 a.m. to 8 p.m. ET (excluding holidays) for help.

What’s new on Availity?

All the tools you need, all in one place

All the tools you need, all in one place

As the secondary provider portal, Availity helps you spend less time on administration. This way, you can focus more on patient care. You get a one-stop portal to quickly perform key functions you do every day.


You can:


  • Look up the status of a claim, or access link(s) to approved claim submission vendor(s)
  • Check patient eligibility and benefits
  • Submit appeals and grievances and check the status of your submission
  • Submit disputes and reconsiderations using the “Send attachments” function in Claim Status Inquiry  
  • Message our Claims Inquiry Claims Resolution (CICR) department using the Medicaid Contact Us application. You can do this for general questions, claim inquiries, prior authorization/authorization inquiries, member eligibility inquiries, HEDIS® record submissions and credentialing inquiries. 

Note: Be sure not to submit demographic changes through this application. For instructions on keeping your information up to date, visit our Stay current page.


How to get started

How to get started

If your practice already uses Availity, simply contact your administrator to request a username. If you don’t know who your administrator is, call Availity at 1-800-282-4548 for help.


If your practice is new to Availity, you can use the registration link below to set up your account.


Set up Availity account


Need help registering for Availity? Browse tips, webinars and training to get on board.


Availity registration resources


Keep your information current

Make sure your details are up to date in our directories. This helps members find you. It also helps you get payments and communications on time.

Update my information


Just call Provider Relations at 1-833-711-0773 (TTY: 711). We’re here for you 7 a.m. to 8 p.m. Monday through Friday.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Also of interest: