Jean Lyons, Behavioral Health Services Manager and Liason
As a member of the clinical leadership team, Jean provides behavioral health education and case consultation to all business teams. She also works directly with management and quality assurance to integrate behavioral health into members’ care and treatment plans.
A licensed clinical social worker for 35 years, Jean understands the importance of incorporating behavioral health into members’ care. Weekly case rounds with health plan employees and members give her the opportunity to listen, share her experiences and help solve problems. Jean values these personal connections.
“Input from both employees and members helps me focus on continuously improving the quality of care that our members need,” she said.
Jean earned her Bachelor of Arts degree and Master of Science in Social Work from the University of Texas in Austin, Texas. She is a licensed social worker and is board-certified as a supervisor by the Texas State Board of Social Worker Examiners.