How to join Medicaid (STAR)

1. Check your eligibility

You can check your eligibility in one of these ways:

• Go to the Your Texas Benefits website and use the Prescreening Tool
• Call 2-1-1 (TTY 711) toll-free - 1-877-541-7905 Monday through Friday from 8 a.m. to 6 p.m. Central time

2. Apply for benefits

You can apply in one of these ways:

• Visit Your Texas Benefits website and choose Apply for new benefits
• Call 2-1-1 (TTY 711) toll-free - 1-877-541-7905 - Monday through Friday from 8 a.m. to 6 p.m. Central time
• Print or request a paper form and submit it by mail
• Go to a Texas Health and Human Services Commission (HHSC) benefits office near you. Find one by calling 2-1-1 or visit the Find an office.
• Visit a community partner near you.  Find a community partner. 

3. Check your mail and choose your health plan

After you’re approved, you’ll get an enrollment packet in the mail. You need to choose a health plan or the enrollment broker will choose one for you. Call 1-800-964-2777 (TTY 711) to join Aetna Better Health of Texas.

We’re here to help! Call Member Services at 1-800-248-7767 (Bexar); 1-800-306-8612 (Tarrant) or 1-800-735-2989 (hearing impaired).