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You have a choice

As a Cardinal Care (Medicaid) or FAMIS member, you get to choose your health plan. So why not make the choice for better health? Learn about some of the extra benefits we offer and why members like you choose Aetna Better Health® of Virginia. If you're already enrolled in a plan, you can switch at certain times.

Cardinal Care   FAMIS

Why choose us?

 

Just for being a member, you’ll enjoy some extra benefits (PDF) that go beyond your standard health coverage.

 

 

How to choose us

Just choose one of the options for your plan type and follow the steps.

Cardinal Care and expansion plans

  • Online: Visit Virginia Managed Care.

  • By mobile app: Download the free Virginia Managed Care app on your Android™ smartphone or iPhone®. Search for Virginia Managed Care on Google Play or the App Store®.

  • By phone: Call the Managed Care Helpline at 1-800-643-2273(TTY: 1-800-817-6608). You can call Monday through Friday, 8:30 AM to 6:00 PM. Tell them you choose Aetna Better Health of Virginia as your plan. If needed, you can get language services at no cost to you.

FAMIS

  • Online: Visit CommonHelp Virginia.

  • By phone: Call Cover Virginia at 1-833-5CALLVA (TDD: 1-888-221-1590). You can call Monday through Friday, 8 AM to 7 PM and Saturday, 9 AM to 12 PM. Tell them you choose Aetna Better Health of Virginia as your plan. If needed, you can get language services at no cost to you.

  • In person: Visit your local Department of Social Services. Tell them you choose Aetna Better Health of Virginia as your plan.

Are you in a dual special needs plan?

 

 

You can learn more about how to choose your plan, including other helpful info. Just visit our dual special needs plans homepage.

Switching to Aetna Better Health

Already enrolled in a health plan? You can switch to Aetna Better Health at certain times. Just scroll down to find the time schedule for your plan.

 

More about switching plans

Cardinal Care open enrollment

  • Chesapeake
  • Gloucester
  • Hampton
  • Isle of Wight
  • James City
  • Newport News
  • Norfolk
  • Poquoson
  • Portsmouth
  • Suffolk
  • Virginia Beach
  • Williamsburg
  • York
  • Accomack
  • Amelia
  • Brunswick
  • Caroline
  • Charles City
  • Chesterfield
  • Colonial Heights
  • Cumberland
  • Dinwiddie
  • Emporia
  • Essex
  • Franklin City
  • Fredericksburg
  • Goochland
  • Greensville
  • Hanover
  • Henrico
  • Hopewell
  • King and Queen
  • King George
  • King William
  • Lancaster
  • Lunenburg
  • Matthews
  • Mecklenburg
  • Middlesex
  • New Kent
  • Northampton
  • Northumberland
  • Nottoway
  • Petersburg
  • Powhatan
  • Prince Edward
  • Prince George
  • Richmond City
  • Richmond County
  • Southampton
  • Spotsylvania
  • Stafford
  • Surry
  • Sussex
  • Westmoreland
  • Alexandria
  • Arlington
  • Clarke
  • Culpeper
  • Fairfax City
  • Fairfax County
  • Falls Church
  • Fauquier
  • Frederick
  • Loudon
  • Manassas Park
  • Manassas City
  • Page
  • Prince William
  • Rappahannock
  • Shenandoah
  • Warren
  • Winchester
  • Albemarle
  • Amherst
  • Appomattox
  • Augusta
  • Buckingham
  • Campbell
  • Charlotte
  • Charlottesville
  • Danville
  • Fluvanna
  • Greene
  • Halifax
  • Harrisonburg
  • Louisa
  • Lynchburg
  • Madison
  • Nelson
  • Orange
  • Pittsylvania
  • Rockingham
  • Staunton
  • Waynesboro
  • Bland
  • Bristol
  • Buchanan
  • Carroll
  • Dickerson
  • Galax
  • Grayson
  • Lee
  • Norton
  • Russell
  • Scott
  • Smyth
  • Tazewell
  • Washington
  • Wise
  • Alleghany
  • Bath
  • Bedford City
  • Bedford County
  • Botetourt
  • Buena Vista
  • Covington
  • Craig
  • Floyd
  • Franklin County
  • Giles
  • Henry
  • Highland
  • Lexington
  • Martinsville
  • Montgomery
  • Patrick
  • Pulaski
  • Radford
  • Roanoke City
  • Roanoke County
  • Rockbridge
  • Salem
  • Wythe

Cardinal Care — expansion plans open enrollment

Expansion plan members will receive a yellow letter in the mail with more info.

FAMIS open enrollment

If you’re a FAMIS member, you can change your health plan when it’s time to renew your coverage (12 months after enrollment). 

 

Learn more about renewing your coverage

Haven’t applied for health benefits yet?

 

The first step is applying for Cardinal Care (Medicaid) or FAMIS benefits. Once you become enrolled, you can choose Aetna Better Health of Virginia as your plan.

 

Learn how to apply

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