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Our care managers are here for you. Care managers are nurses, social workers and licensed counselors. They understand your health conditions and can help you get the care you need. Not sure if care management is right for you? We can help you find out. Learn more about your health risk survey.



You can call Member Services at 1-800-279-1878 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. 

What does a care manager do?

What does a care manager do?

Care managers work with both adults and children. They share info about your health conditions and ways to take care of yourself. They can also help you:


  • Find a primary care physician (PCP)
  • Schedule doctors’ visits
  • Find specialists and behavioral health services near home
  • Get rides to your doctor, pharmacy or hospital
  • Get medical and dental services, supplies and equipment
  • Find community resources and educational materials
  • Get the services you need


To help decide which services best meet your needs, the care manager works with:


  • You

  • Your provider

  • Your representative or guardian (if you have one)


During COVID-19, your care manager will work with you by phone. They’ll ask you about your health and care needs. You can have family and others present, if you wish them to take part.

Managing chronic conditions

Managing chronic conditions

Some health issues need more care. If you’re managing a chronic condition, a care manager can help you get the treatment you need to feel better. They can help you manage conditions like asthma, diabetes, chronic obstructive pulmonary disease (COPD) and more.


Chronic disease management



Are you pregnant or planning to start a family? A care manager can help you stay healthy through your pregnancy. If your pregnancy is high risk, they can help you get the special care you need. You’ll get support, including info about preterm labor and birth.


Pregnancy care

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