Renew every year
Some people have to renew their Medicaid coverage each year. Learn more about how to keep your coverage.
Update: Cardinal Care is the new name of your health plan
The name of the health care plan that you get benefits from is changing. The old plan names, Medallion and CCC Plus will now be called Cardinal Care. It has the same programs and services you already have. No benefits are being taken away. You do not need to do anything if you are a member now.
Understand emergencies vs nonemergencies
What is an emergency? Emergencies are life-threatening, and nonemergencies are not. But some situations make it harder to tell the difference. You may not know whether you should go to the emergency room (ER) or another provider, like urgent care. Understand an emergency vs nonemergency and your options for care.
Your path to better health
We'll help you understand your coverage. And make sure you get the most from your benefits. Learn more about what's covered in each program.
Need language services? You can get help at no cost. See our non-discrimination notice to learn more.
Your plan options
We offer plan options that meet different needs for different people:
Cardinal Care is Medicaid for low-income workers and:
- Families
- Children
- People aged 65 and older
- Pregnant women
- Those in foster care or adoption assistance
- People with disabilities
- Nursing facility residents or people receiving long-term services and supports
FAMIS (Family Access to Medical Insurance Security) is for children (under age 19) of working parents who don’t otherwise qualify for Medicaid.
Dual Special Needs Plans are for people who:
- Have Medicare
- May have special health care needs
- Receive help from Medicaid
More options for health coverage
Medicaid expansion
In Virginia, more adults can now get low-cost, quality health coverage. Even if you applied and received a denial of Medicaid coverage in the past, you may now be eligible.
Support after job loss and other life events
Did you lose your health insurance coverage recently? If yes, you and your family still have options.
You can learn more about Medicaid expansion and other ways to get support. Just visit our program eligibility page.
Not sure if you qualify?
Not sure if you qualify?
Understanding health insurance can be a challenge. Especially if it’s new to you. Or if it’s your first time enrolling. You and your family may be eligible for benefits without knowing it. The first step? See if you qualify. You can use the screening tool to get started.
TITLE: Lots of people have questions right now.
SEARCH BAR: Affordable slow-cooker recipes?
SERACH BAR: Good prices on cat food?
SERACH BAR: Best hair clippers?
SERACH BAR: Math homework help?
TITLE: Some questions are harder to ask.
GONZALO: What if I keep my job but I get furloughed?
ISAIAS: What if I lose my health insurance?
TITLE: You’re not alone.
TITLE: Millions of people have lost their health insurance in 2020.
TITLE: Many of them are now on Medicaid.
HANNA: What if I’m pregnant? What if it’s twins?
FAY: What about my kids? Can they be covered?
TITLE: Children can be covered by Medicaid, too.
ISAIAS: My kids are covered, but what if my nephew moves in?
FAY: What if I’m responsible for my disabled brother?
TITLE: Other family members may be eligible for Medicaid even if you aren't.
TITLE: Find out if you or your family qualifies for Medicaid.
GONZALO: Where do I start?
TITLE: Visit AetnaBetterHealth.com and choose your state.
LOGO: Aetna Better Health
Keep your coverage Don’t lose your benefits
Get help
Have questions? Call 1-800-279-1878 (TTY: 711) or visit our contact us page. We’re here for you 24 hours a day, 7 days a week.
Contact us
Helpful info
Resources and services
Get all the support you need. Learn what kinds of resources and services you can use.
Health and wellness
Here, you’ll find tips about getting as healthy as you can, as well as how to get the most from your plan.
Stay connected
Learn about upcoming events in your area and see our latest news.
About us
About us
Aetna Better Health of Virginia is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.
Our national experience helps us do lots of good work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make ${state_name} a great state. You can get the care you need to be as healthy as possible. And you can do it all close to home.
You can go to the Aetna Better Health website to learn more.
Aetna Better Health of Virginia was rated 3 out of 5 in NCQA’s Medicaid Health Plan Ratings 2022. The National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA’s HEDIS® is the most widely used performance measurement tool in health care. NCQA's website contains information to help consumers, employers and others make informed health care choices.