Your member handbook contains information to help you get the care and services you need. Questions? Just call Member Services at 1-855-652-8249 (TTY: 711) 24 hours a day, 7 days a week.

2021 CCC Plus Member Handbook|Spanish

2020 CCC Plus Member Handbook

2019 CCC Plus Member Handbook|Spanish

This handbook is to be used by Commonwealth Coordinated Care Plus (CCC Plus) members.


Translation services and alternative formats

This handbook is available for free in other languages and formats including online, large print, braille or audio CD. To request this handbook in an alternate format and/or language, contact Member Services at 1‑855‑652‑8249 (TTY: 711). Alternate formats will be provided within 5 business days. 

Learn more about our multi-language translation and interpreter services available to members.