Your member handbook contains information to help you get the care and services you need. Questions? Just call Member Services at 1-855-652-8249 (TTY: 711) 24 hours a day, 7 days a week.
This handbook is to be used by Commonwealth Coordinated Care Plus (CCC Plus) members.
Translation services and alternative formats
This handbook is available for free in other languages and formats including online, large print, braille or audio CD. To request this handbook in an alternate format and/or language, contact Member Services at 1‑855‑652‑8249 (TTY: 711). Alternate formats will be provided within 5 business days.