Handbook

Have a question about your benefits or services as an Aetna Better Health of Virginia member? Call Member Services at 1-855-652-8249 (TTY 711). We are here for you 24 hours a day, 7 days a week.

Also, please visit our benefits section to learn how Aetna Better Health of Virginia serves you. This section includes information on basic health benefits, added benefits and services, Long Term Services and Supports (LTSS), and other services available to you as a CCC Plus member.

Member Handbook|Spanish