Provider Education

You’ll get help navigating new ground when you join the Aetna Better Health of Virginia network. As a newly contracted provider, you’ll get an initial orientation either just before or just after you join our network and before you see members.

Following your orientation, we provide a variety of forums for ongoing training and education. These include:

  • Group or individualized training sessions on select topics. Some examples are:
    • Appointment availability standards
    • Aetna Better Health of Virginia website navigation
    • Provider Portal education
    • Provider available resources and contacts
  • Periodic provider announcements and bulletins containing updates and reminders