Provider Education

You’ll get help navigating new ground when you join the Aetna Better Health of Virginia network. As a newly contracted provider, you’ll get an initial orientation either just before or just after you join our network and before you see members.

Following your orientation, we provide a variety of forums for ongoing training and education. These include:

  • Routine visits to your office
  • Group or individualized training sessions on select topics. Some examples are:
    • Claims coding
    • Appointment availability standards
    • Member benefits
    • Aetna Better Health of Virginia website navigation
  • Periodic provider announcements and bulletins containing updates and reminders