Aetna Better Health and Aetna Better Health Kids provide health benefits and manage care for people enrolled in the Commonwealth of Pennsylvania’s Medical Assistance program (Medicaid) and Children Health Insurance Program (CHIP). Our health plan is a subsidiary of Aetna, which has more than 150 years of experience in meeting members’ health care needs. On October 1, 2014, CoventryCares of Pennsylvania joined the Aetna Better Health family. We are now the only statewide Medicaid plan.
We believe in delivering care through a collaborative approach. We partner with providers who deliver quality and effective care to achieve the best outcomes for our members. Our programs encourage members to take charge of their health. Through our care management program, members set goals for their health. Our team of case managers, providers and caregivers work with the member to help them achieve their goals. This benefit comes at no cost to the member.
We also encourage members to give us feedback for improving our health plan. Members can participate in surveys or focus groups. They can e-mail us or serve on our Health Education Member Advisory Committee. By engaging our members and providers, we can work toward making the Aetna Better Health experience even better.
Aetna Better Health received full health plan accreditation by NCQA* in January 2015 for our Medical Assistance and CHIP lines of business. Accreditation was awarded January 19, 2015 through January 19, 2018.
*NCQA is a private, non-profit organization dedicated to improving health care quality.