Call 911 or go to the nearest hospital if:
You can use any hospital for emergency care even if it isn’t in our network. Just show your Aetna Better Health® of California ID card.
SMHS is for patients with serious mental illnesses. We help you get the treatment you need. That’s why we provide high-quality coverage at the hospital or in your home.
Your doctor will refer you for a mental health screening or you can schedule an appointment on your own. Call Member Services at 1-855-772-9076 (TTY: 711) for help. You will be recommended for treatment if your screening results show that:
After your screening, we’ll suggest you take more action to evaluate a mental health condition. Then, we’ll match you with the outpatient service that best fits your needs.
Our ASD coverage is patient- and guardian-focused. We offer coaching in social and behavioral skills, so you’ll have the tools to live your best life. You’ll qualify for behavioral health treatment services if:
Call Member Services: 1-855-772-9076 (TTY: 711).
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