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Managing chronic diseases

Do you or a loved one have a chronic disease? We’ll help you get the treatment you need to be healthy. We’ll also teach you more about specific chronic diseases. And suggest ways that you can manage your symptoms, so you can live your healthiest life possible.

Our Care Management team

Our Care Management team

Our Care Management team will come up with a personalized care plan tailor-made for you. They’ll help you learn more about your symptoms. And coordinate with other agencies to make sure that you get the services and care that you need.


The Care Management team has nurses and social workers to help you:


  • Get services and care, including information on how to get referrals to special facilities for highly specialized care
  • Work with health care providers and organizations
  • Learn more about your symptoms
  • Make a care plan that is right for you
  • Access services after normal business hours for crisis situations
  • Arrange services for children with special health care needs, such as well-child care, health promotion, disease prevention and specialty care services

The Care Management program is voluntary. If you are interested, call us at 1-855-772-9076 (TTY: 711) and ask to speak to Care Management. 

Asthma is common and affects people in different ways. It’s important to discuss your symptoms with your doctor. We’re here to help.


If your asthma is considered low-risk, we’ll give you tips for taking care of yourself year-round, so you can better manage your symptoms when they appear.


If your asthma is high-risk, a care manager will call you to talk about your care. These are some of the things that the care manager will talk about with you:


  • How to take care of your asthma at home
  • Why it’s important to take your medicine
  • What might cause an asthma attack
  • How to change your habits so you feel better

Learn more about asthma

COPD is a lung disease. Our Care Management team works with members who have COPD to help them on their path to better health.


If you are at high risk, a care manager will check in on you to make sure you’re getting the help you need. They will talk to you about your treatment. In some cases, you might get a prescription for oxygen therapy or more medicine. Your care manager can help you come up with a plan to quit smoking.


Learn more about COPD

Diabetes can be a lot of work to handle alone. Our Care Management program is here for you. Our team will help you manage and treat your diabetes. First, we’ll work with you and your doctor to see how high your risk for problems is.


If you are at low risk, we’ll get you the information and help that you need to take care of yourself.


It is important to learn as much as you can about your diabetes. If you’re at high risk for getting diabetes, or if you have diabetes, a care manager will teach you:


  • How to manage your diabetes
  • How to watch your blood sugar
  • How to take your medicine
  • How to take good care of your feet
  • Which healthy habits can help you feel better

Learn more about diabetes


Diabetes booklet — English (PDF) | Spanish (PDF) | Russian (PDF) | Farsi (PDF) | Mandarin (PDF) | Cantonese (PDF) | Hmong (PDF) | Tagalog (PDF) | Vietnamese (PDF) | Arabic (PDF) 

Do you ever experience shortness of breath doing everyday activities? If so, you might be experiencing symptoms of heart failure. Our Care Management team will show you how to manage and prevent those symptoms. Our team will coordinate treatment options with your doctor to make sure you get the care you need. Many of our members with heart failure live healthy, active lives, and you can, too.


Learn more about heart failure


Heart health booklets — English (PDF) | Spanish (PDF)

CAD is the most common form of heart disease. Cholesterol and other materials can start to collect in your arteries. This makes the heart work harder to do its job.


Tell your doctor if your family has any history with CAD. Our Care Management team will create a care program to help treat and prevent symptoms of CAD. 


Learn more about CAD

Call our Care Management department

If you have any questions, you can call Care Management at 1-855-772-9076 (TTY: 711).

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