Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of California is not responsible or liable for non-Aetna Better Health content, accuracy or privacy practices of linked sites or for products or services described on these sites.
Are you trying to contact us about any of these?
Learn how to file a grievance or appeal a decision you disagree with.
Let us know if you suspect another member or a provider is committing fraud.
Find educational information, change plan options or learn how to request a new ID card here.
Other contact information:
You can reach us at our email address:
MemberServices_CA@Aetna.com
Fax
You can fax us at our toll-free number:
1-844-453-1150
You can reach us at our address:
Aetna Better Health of California
10260 Meanley Drive
San Diego, CA 92131
24-Hour Nurse Line
You can reach us at:
1-855-772-9076 (TTY: 711)
24 hours a day, 7 days a week
For language services, please call the number on your member ID card and request an operator.
For our non-discrimination notice and other language assistance: