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Your privacy rights

Privacy notice

Aetna Better Health® of California is required by law to keep your health information private. Please take a second to read the “Notice of privacy practices” below. It explains how we use your health information and the circumstances when we might give it out. It also explains our duties and your rights.

Website privacy statement

We’re committed to protecting our members’ privacy. Our goal is to provide a safe, secure user experience. You can learn more about our commitment to your privacy by reading our "Web privacy statement."

Deidentified Patient Information

In addition to personal information, we may sell or disclose patient and/or member information that has been deidentified as permitted by law.  To the extent we sell or share such deidentified patient and/or member information, we do so pursuant to one of the deidentification methodologies described in Section 164.514(b)(1) or (b)(2) of Title 45 of the Code of Federal Regulations, commonly known as the HIPAA expert determination method and the HIPAA safe harbor method, respectively.

Electronic privacy

We only use or disclose your protected health information (PHI) in accordance with state and federal law. PHI is any information that Aetna has about your health that can identify you. This information can be in any format. If you have any questions or concerns about our privacy statements, you can reach us on our "Contact us" page.