Members
Questions about your plan? Visit the Department of Health Care Services (DHCS) website.
You can also visit the Medi-Cal website to learn more about Medicaid plans.
Are you a member of the Aetna Medicare Preferred Plan (HMO D-SNP)? If yes, check the Aetna Medicare website for benefits info and more.
Providers
Questions about claims or other provider topics? Check our FAQs (PDF).
You can also contact our claims inquiry claims research (CICR) unit at 1-855-772-9076 (option 4).