We make it easy to get to all your medical appointments. You can use NEMT when your condition prevents you from getting to your appointment by car, bus, train or taxi. Depending on your condition, we’ll pick you up in an ambulance, litter van, wheelchair van or air transport. All rides are free after Aetna Better Health® of California approves them.
You must use NEMT when:
We also give you rides to see your specialists. You can use NMT for Aetna Better Health appointments prescribed by your doctor. You can use any public or private transportation to get to your appointment. All rides are free after Aetna Better Health of California approves them. We’ll reimburse mileage when you use a private vehicle. And we’ll give you rides to pick up your prescriptions and medical supplies.
There are no limits for how many rides you can use. Sometimes, Medi-Cal covers the service instead of us. If this happens, we will help you schedule your ride.
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