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Have questions or need language help? Just call 1-855-221-5656 (TTY:711). We’re here for you 24 hours a day, 7 days a week.

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Other ways to contact us 
 

Mail:

Aetna Better Health of Kansas 

Attn: Member Services

9401 Indian Creek Parkway, Suite 1300 

Overland Park, KS 66210 

Fax:

1-833-857-7050

Phone:

1-855-221-5656 (TTY: 711). We’re here for you 24 hours a day, 7 days a week.

24-Hour Nurse Line:

Call 1-855-221-5656 (TTY: 711). Then, choose the Nurse Line option. We’re here for you 24 hours a day, 7 days a week.

 
 

Need language help?

Just call 1-855-221-5656 (TTY: 711). You can get:

 

  • Interpreter services at no cost during any service or complaint process, including American Sign Language and real-time oral interpretation
  • Interpreter services for your medical visit (be sure to call 48 hours before your visit)
  • Info in another format, like audio, large print and braille
  • Materials in other languages if your primary language isn’t English

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