Kansas Department of Health and Environment - Division of Health Care Finance (KDHE-DHCF) administers the benefits for members of Medicaid. Your Member Handbook shows what services Aetna Better Health of Kansas covers. All services must be medically necessary. Your doctor may have to ask us for prior approval before you can get some services.
Members will need to show their Aetna Better Health of Kansas ID card for services. If you have questions about coverage or getting services, call Member Services at 1-855-221-5656, (TTY: 711).
Chronic Condition (Disease) Management
We also cover services to help you manage chronic conditions, such as:
- Chronic obstructive pulmonary disease (COPD)
- Heart failure (HF)
- Coronary artery disease (CAD)
Call us at 1-855-221-5656, (TTY: 711) for help in managing your disease. We can help you or your child learn to manage these chronic conditions and lead a healthier life.
As a member you are eligible to participate.
If you are diagnosed with any of these chronic conditions, or at risk for them, you may be enrolled in our disease management program. You can also ask your provider to request a referral. If you want to know more about our disease management programs, call us 1-855-221-5656, (TTY: 711).
I do not want to participate.
You have the right to make decisions about your health care. If we contact you to join in one of our programs, you may refuse. If you are already in one of our programs, you may choose to stop at any time by contacting us at 1-855-221-5656, (TTY: 711).
Dental care services
Aetna Better Health of Kansas uses SkyGen for your dental services. You can call SkyGen at 1-855-918-2257, (TTY: 711), Monday – Friday from 8am – 5pm. (CST).
You do not need a referral to see a network dental provider. You can find a dental provider here. If you have questions, please call us at 1-855-221-5656, (TTY: 711).
Dental care is very important to your overall health. You should see a dentist every six months. Show your Member ID card when you go to your dental appointments.
You may need a prior authorization for some dental care. Your in-network dentist will know how to get prior authorization.
Vision care services
Aetna Better Health of Kansas uses SkyGen for your vision services. You can call SkyGen at 1-855-918-2259, (TTY: 711), Monday – Friday from 8am – 5pm (CST).
You do not need a referral to see a network vision provider. You can find a vision provider here. If you have questions, please call us at 1-855-221-5656, (TTY: 711).
Show your Plan ID cards when you go to your appointments.