Aetna Better Health FIDA Plan (Medicare-Medicaid)
One plan for all of your Medicare and Medicaid benefits
You want to be your healthiest. And we want to help. Managing your health care doesn’t have to be hard. That’s why we designed our Aetna Better Health FIDA Plan to be convenient for you.
Because we manage both your Medicare and Medicaid coverage, you only need to work with us. We take care of it all. This includes your dental, vision and mental health benefits, among others. You carry one ID card, and you have one place to go when you have questions.
Review your benefits and services
Find a doctor or health care facility
The State of New York has created a participant ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by Aetna Better Health FIDA Plan. ICAN may be reached toll-free at 1-844-614-8800 or online at icannys.org.
Be a voice in your community! Join a Committee.
We’re always looking for participants to help us improve. Let your voice be heard by joining our Participant Advisory Committee. Download our Participant Advisory Committee application and mail or fax to:
Aetna Better Health FIDA Plan
Attn: Participant Services Dept.
55 West 125th Street, Suite 1300
New York, NY 10027
Fax: 1-844-692-5109
If you do have questions about your plan, just call Participant Services at 1-855-494-9945 (toll-free) TTY/TDD NY Relay 711. We’re here for you 24 hours a day, 7 days a week.