Provider Portal
You can utilize your Availity profile and choose “Aetna Better Health NJ – VA MAP D-SNP” from your list of payers for viewing Aetna. This allows you to start using the Aetna-specific features. The portal tools inside make all your admin work as easy as possible. “Aetna Better Health” Availity profile should be used for Aetna. “Aetna Medicare” Availity profile should be used for other Medicare Advantage business. To register, follow the steps on this page.
Log in
Dates to know about Availity
Here are the dates you’ll be able to use certain features of Availity:
-
- Payer Spaces
Claim Submission Link
Contact us messaging
Claim status inquiry
Appeals and Grievances
- Grievance submission
- Appeal submission
- Grievance and appeals status
- Grievance submission
1/22/21 Releases
- Panel Roster - Panel Lookup
- Reports
- PDM/ProReports (Provider Deliverables Manager)
- Ambient (business intelligence reporting)
- Payer Spaces
-
Q1 2021
- Prior authorization - Submission and Status Lookup
Q2 2021
- Eligibility and Benefits
For access to the following features, you will need to use the Medicaid Web Portal until further notice. The registration form for the Medicaid Web Portal can be found at the bottom of this page. You can also log on to the portal under ‘Log in’.
- Panel Roster
- Remit PDF
- Enhanced G&A Tool
- Claim Resubmission/Dispute process
Already using Availity?
Just log in with your regular credentials and choose Aetna Better Health from your list of payers. This allows you to start using the portal and all its features. The portal tools inside make all your admin work as easy as possible.
New to Availity?
If you’re new to Availity, you’ll want to register right away. Just click “Register now” to get started. You can get training once you log in.
Need help with registration? Just call Availity at 1-800-282-4548. They can help from 8 AM to 8 PM ET, Monday through Friday (except for holidays).
Need help? Call us.
If you have any questions or need help registering for the portal, you can call Provider Experience at 1-844-362-0934 (TTY: tel:711).
