Portal

As an Aetna Better Health of New York/Aetna Better Health FIDA Plan network provider, you have access to our secure provider web portal. We hope you’ll take advantage of this easy-to-use site.

Benefits include convenient, safe access

  • Single login – One login and password allows you to move smoothly through various systems
  • Mobile interface – Enjoy the added convenience of access through your mobile device
  • Personalized content and services – After login, you will find a landing page just for you
  • Real-time data access – View updates as soon as they are posted
  • Better tracking – Know immediately the status of each claim submission and PA request
  • Auto-authorizations – Depending on the authorization type and service location, it is possible to get an auto-approval on your request
  • Detailed summaries – Find easy access to details about denied PA requests or claims
  • Enhanced information to analyze, track and improve services and processes

How to register for the web portal
All providers must register for the provider web portal prior to use. Please contact Provider Services for assistance. See our provider web portal navigation user guide to learn more about the provider web portal.

Log in to our provider web portal