Working together to improve outcomes
Building healthier communities starts with meaningful collaboration. As Medicaid regulations evolve and member needs change, we partner with states to help expand access, advance health and well-being, and support healthier communities.
From value-based care arrangements to coordinated care management, Aetna® invests in programs designed to meet complex health needs and enhance care delivery. Backed by operational excellence and Medicaid expertise, we help states deliver results today while planning for the future.
Strong programs help communities thrive
Our Medicaid programs are built on a solid foundation of care coordination, compliance and clinical innovation. We help states strengthen access to care, improve quality of care and support healthier communities through connected care models, clinical expertise and proven program experience.
Through this work, we’re able to:
Combine national expertise with local knowledge to help programs meet regulatory requirements and state priorities
Support care quality through coordinated care, community partnerships and a commitment to member needs
Use data and care insights to identify care opportunities and connect members to the support they need
A few examples of what’s possible
6.4%* reduction in low birth weight and preterm births
22.9%* reduction in hospitalizations related to self-harm or suicidal ideation
Better health starts with connected states, providers and communities
Trusted partnerships help turn Medicaid priorities into meaningful outcomes. Aetna Better Health brings together state leaders, providers, community organizations and the resources of Aetna® and CVS Health® to improve care delivery, strengthen engagement and support whole-person health.
Through these partnerships, we can:
Support states in adapting to evolving regulations while maintaining program stability, quality and accountability
Equip providers with streamlined support and connected resources that strengthen care delivery
Leverage the capabilities of Aetna and CVS Health to expand engagement and improve the care experience beyond the clinical setting
The impact of collaboration
$239M* invested annually in community programs, grants and partnerships
$229M* invested in affordable housing initiatives in 2025
$5M+* contributed to improving food access through local partnerships
Making every moment a chance to turn coverage into care
Coverage works best when members understand how to use it and where to turn for support. Through integrated care management models, we focus on meaningful engagement that helps members stay connected to care and get support when it matters most.
Every interaction is an opportunity to:
Reach out early so members can access support before health needs become more complex
Help members confidently navigate benefits and take the next step toward care
Connect with members in ways that feel accessible and personal through digital tools, multilingual support, community partnerships and coordinated care
Why it matters
This approach connects physical, behavioral and social services, making it easier for members to get coordinated support across their health care journey.
Putting our approach into action
Decades of experience. Millions of lives touched.
We’re part of the CVS Health family, one of our country’s leading health care organizations. For more than 40 years, we've worked alongside states and communities to help people access care, improve their health, and navigate life's challenges with confidence. Our mission is to build healthier members and communities across the country, improving the physical, emotional and social well-being of those we serve.
40+* years’ experience administering Medicaid nationally
2.8M* members served including complex chronic conditions and the most medically vulnerable
Let’s build healthier communities together
Better health happens when people, providers, communities and health plans work together. Aetna Better Health is committed to building strong partnerships that help improve access to care, support whole-person health and create healthier communities for the future.