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Our members

Our members
At Aetna Better Health®, we want our members to get the most from their Medicaid plans. We know they have unique health needs, which is why we offer a wide range of plans designed for:
- Pregnant mothers and their babies
- Children up to age 19, including foster and adoptive children
- Adults and children living with disabilities or other serious health conditions
- People who need help to live independently
- Seniors who qualify for both Medicare and Medicaid
Putting members first
Our members are our top priority. That is why we:
Advocate for our members to live their best lives
By helping their families and circles of support get the most from a member’s benefits
Use an integrated model of care
To ensure efficient, high-quality health care that brings value to our members, providers and the states we serve
Develop innovative technology
To enhance member care and improve health care quality outcomes
Stay flexible
To meet states’ needs and the needs of our members and their circles of support
Remain accountable
To the states we serve and to our members and their circles of support
Demonstrate empathy in every interaction
By facilitating appointments, streamlining requirements and placing the well-being of members at the center of our decisions
Helping providers serve our members
Helping providers serve our members
We’re proud of our strong team of providers. We make sure they have all the tools and resources they need to tackle today’s complicated health issues. They help our members get the most out of their Medicaid benefits. And live their best lives possible.
Getting involved in our members’ communities
Learn more about how we’re getting involved at the local level. And how we’re working to solve some of the complex issues faced by today’s members.