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Questions?

You can call our Provider Experience team at 1-855-221-5656 (TTY: 711). We’re here for you from 8 AM to 5 PM.

You can also contact us by:

Email

You can email us anytime.

Phone

You can call our Provider Experience team at 1-855-221-5656 (TTY: 711). We’re here for you from 8 AM to 5 PM.

Fax

You can fax us at 1-855-215-8760. 

Mail

You can send a letter to:

Aetna Better Health of Kansas
Attn:  Provider Experience
PO Box 818045
Cleveland, OH 44181-8045

Are you trying to contact us about any of these services?

  • Claims

    Find out how to submit and check the status of claims.

  • Provider Portal

    Learn how to create an account to check eligibility, benefits and more.

  • Materials and forms

    Find your provider manual and forms.

Also of interest:

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