Contact Us
Aetna Better Healthâ„ Premier Plan contact info
We have made it easy for you to contact us regarding your questions or concerns. Listed below are important addresses and phone numbers.
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General Inquires
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Aetna Better Health Premier Plan (Medicare-Medicaid):PhoneMember Services1-855-676-577224 hours a day, 7 days a weekAetna Better Health Premier Plan (Medicare-Medicaid)Mail7400 W. Campus RdNew Albany, OH 43054
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Support
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Aetna Better Health Premier Members7400 W. Campus RdNew Albany, OH 43054Toll Free: 1-855-676-5772 (TTY: 711)24-Hour Nurse Line / Linea de Enfermeras de 24 horas:1-855-676-5772 (TTY: 711)ProvidersAetna Better Health Premier Plan (Medicare-Medicaid)Claims DepartmentP.O. Box 66215Phoenix, AZ 85082-6215Toll Free: 1-866-314-3784
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Transportation
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For Members requesting transportation, please contact MTM at 1-855-676-5772, Option 6.
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Fraud and Abuse
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Fraud and Abuse
1-866-806-7020
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Clinical Staff
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MEDICARE-MEDICAID (Duals)
Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. The call is free.
We value your opinion. Do you have questions or suggestions?
Just call us at 1-855-676-5772 (TTY: 711) or use this electronic form to let us know what's on your mind.
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