Welcome providers
We’re a health plan that offers Medicaid services as well as a HIDE D-SNP (Aetna® Medicare HIDE (HMO D-SNP)). As a network provider, you enjoy a lot of benefits, from ongoing support and training to timely claims processing and competitive compensation. Together, we can improve health care access and quality in Michigan.
Already a provider?
Choose helpful links for the most common things providers search for on this page.
Getting started
Here are some helpful provider links if you’re new to our network.
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Find tools and resources, including education on cultural competency and health equity.
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You can submit claims through our secure Provider Portal or by mailing a claim form to us.
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Learn how to request PA and find information on criteria, forms, timelines and referrals.
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You can find all the forms you need right here.
About us
Aetna Better Health® of Michigan is part of Aetna® and the CVS Health® family, one of our nation’s leading health care organizations. We’ve been serving people who use Medicaid and HIDE D-SNP plan benefits for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.
Our national experience helps us do a lot of great work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make Michigan a great state. Members can get the care they need to be as healthy as possible. And they can do it all close to home.
Visit the Aetna Better Health website to learn more.
Need help or have questions?We’re here for you
Contact us
For Medicaid only, find contact info for Provider Relations or other information you may need. For HIDE D-SNP, find contact info for our Provider Relations or other information you may need.
