Member Materials

Want to understand the details of your health plan? Review the documents below. These documents go over your health plan, and show what’s covered and what’s not. Plus, they also explain our care management and pharmacy programs. They also give you information about how to file grievances and appeals and find a doctor.

Aetna Better Health Premier Plan members can request a hard copy of the Provider & Pharmacy Directory by calling Member Services at 1-855-676-5772 (TTY 711) 24 hours a day, 7 days a week.

The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.

You can also get member materials in other languages. We provide these materials at no cost. Please call Member Services at 1-855-676-5772 (TTY 711).