Claims

Aetna Better Health of Michigan encourages providers to electronically submit claims. Please use the following Payor ID number when submitting claims electronicially to the health plan: Payor ID #128MI for both CMS 1500 and UB 04 forms.

WebConnect is our free provider claims submission portal via Change Healthcare formerly know as Emdeon. Change Healthcare is a contracted vendor used by Aetna Better Health of Michigan for electronic claim submission, processing and support.

Contact your Provider Services representative for more information on electronic billing.

Or you can mail hard copy claims or resubmissions to:

Aetna Better Health of Michigan
PO Box 66215
Phoenix, AZ 85082-6215

Resubmitted claims should be clearly marked “Resubmission” on the envelope.

For out-of-network providers seeking payment of claims for emergency, post-stabilization and other services authorized by us, please refer to the policies and procedures in the provider manual.  

 

View the Arbitration Process

View the Rapid Dispute Process