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Who we are

At Aetna Better Health®, we take a total approach to health and wellness. Because we understand that feeling healthy is more than just physical. And the purpose of a health plan should be to help keep you healthy, not just be there for you when you’re sick. Your health goals are unique to you. We want you to achieve every one of them, so you can get the most out of life.

The Aetna Better Health difference

 

Aetna Better Health is Aetna’s Medicaid managed care plan. Backed by over 30 years of experience managing the care of those with a broad array of health care needs, our Medicaid plans have demonstrated that getting the right help when you need it is essential to better health. That’s why Aetna® Medicaid plans include the guidance and support needed to connect our members with the right coverage, resources and care.

Experience

For more than 30 years, we’ve proudly served millions of members enrolled in managed care programs. Programs that include Medicaid; Children’s Health Insurance Program (CHIP); aged, blind, and disabled; and long-term services and supports. Through health plans in 16 states across the country, our experience serving the medically complex populations makes Aetna Better Health a trusted choice for members.

Approach

Through the lens of “what’s happened to you,” we encourage a trauma-informed approach, which changes the way providers look at their patients. This holistic perspective is why we believe that health is more than merely sick care. And is the cornerstone of Aetna’s innovative approach to the whole you.

Relationships

Aetna Better Health is committed to developing positive, long-term relationships with the members, providers and communities we serve. We live among those we care for. And as true partners in Medicaid service delivery, we work to foster strong relationships with stakeholders. Consistently proving that we are the right plan for their constituents.

Technology

To deliver a seamless experience to our providers and members, we continuously and thoughtfully invest in technology. And through the latest advancements, we’re improving access to care and hopefully making it much easier for our members to live better.

Value-based model

We enthusiastically partner with states to keep the cost of health care down. Alternative payment models like value-based payments allow us to focus on member outcomes and improve the quality of care. We also empower members to make smart health care decisions through programs that address costly health behaviors.

Results

Results matter. That’s why we work to deliver quality outcomes, including improved Healthcare Effectiveness Data and Information Set (HEDIS®) and National Committee for Quality Assurance (NCQA) scores. We also offer products and care models that meet state needs for increased delivery system coordination. The result? A greatly improved focus on opportunities to impact health outcomes and deploy sustainable social determinants of health solutions.

Part of the CVS Health® family

Mother holds new baby welcoming it to the family

Part of the CVS Health® family

Aetna Better Health is a division of Aetna — one of the nation's leading diversified health care benefits companies and part of the CVS Health family. Find out more about our larger vision for a new kind of health care company.

 

Want to know more?

Now that you know who we are, read about what we do for our members, for our providers and in the communities we serve.